Last updateFri, 14 Nov 2014 2pm

Banamex closes Jocotepec branch

Customers of the Jocotepec subsidiary of Banamex are scrambling after discovering that the bank closed its doors several weeks ago and transferred all accounts to the Chapala branch office.

According to Chapala branch manager José de Jesús Zepeda Perales, approximately 3,000 clients have been impacted by the switch, prompting a flurry of customer complaints about having to make their way to a distant location to do business.  Around 20 percent of the Jocotepec clientele have closed their Banamex accounts, he revealed.  

In addition to the Chapala office, Banamex operates ATM teller devices inside Wal-Mart at the Libramiento and the Farmacias Guadalajara outlet in Ajijic.